Bandwagon Music Pty Ltd, (“Bandwagon”, “we” or “us”), is a web and smartphone application platform (the “App”) that connects people 1-on-1 for real time, on-demand, live video Mentoring Sessions. For the purposes of these Terms and Conditions, a Bandwagon Mentor herein is defined as “an experienced adviser with exemplary professional skill in the Arts and Entertainment Industries”.
Collection of Information
Information We Collect About You
We collect several types of information from and about Mentors and Mentees, some of which is personally identifiable and some of which is non-identifying or aggregated, including but not limited to:
Information You Provide to Us
The information we collect on or through the App, the Website, email, text, files, media, audio, video or otherwise through your use of the Services may include:
You also may provide information to Mentors and Mentees or third parties, including, but not limited to, any messages, ratings, videos, photos, files, metadata, sounds, and music that are viewable or accessible through the App and any text, emails, pictures, videos, audio, files, media, block data, analytical data, network transport packets, reports, documents, and/or metadata that you have sent or received during Bandwagon sessions (“Content”). Content is posted on and transmitted to others at your own risk. Although we limit access to certain information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of Mentors and Mentees. Therefore, we cannot and do not guarantee that Content will not be viewed by unauthorized persons. You should not submit, transmit, or upload personal information or any other information about yourself or others that you are not comfortable disclosing to the general public. This information may be viewable and searchable by Mentors and Mentees and third parties on indexing websites such as Google, and may be disclosed to third parties under certain circumstances as provided herein.
Why We Collect Information
The information we collect helps us to improve the Services and to deliver a better and more personalized experience, including by enabling us to estimate size and usage patterns, store information about your preferences, allowing us to customize our Services according to your individual interests, connect you with Mentors and Mentees as applicable, and recognize you when you use the Services.
Legal Bases for Processing
We process personal data for, or based on, one or more of the following legal bases:
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
Additionally, we may use information that we collect about you or that you provide to us in other ways that will allow us to provide further services, products or any other information for any other purposes with your consent. Following termination or deactivation of an account, we may retain information and content for backup, archival, audit or other business purposes, or otherwise in accordance with applicable laws. We may maintain anonymized, de-identified or aggregated data, including usage data, for analytics purposes. If you have any questions about data retention or deletion, please email firstname.lastname@example.org.
Disclosure of Your Information
We may disclose anonymised, de-identified or aggregated information about our Mentors and Mentees, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide:
We may also share aggregated, non-personally identifiable information publicly, including with partners or the press, in order to, for example, demonstrate how our Services are used, evaluate industry trends, or to create our marketing materials. Any aggregated information shared this way will not contain any personal information.
Your Choices About Our Use and Disclosure of Your Information
You can choose whether or not to allow the App and/or Website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the App and/or Website may then be inaccessible or not function properly.
Your Rights Regarding Data
Certain laws provide individuals with enhanced rights in respect of their personal data. These rights may include, depending on the facts and circumstances surrounding, and in certain cases the legal basis for, the processing of personal data, the following:
Where required by applicable law, we will respond to a valid request relating to your rights within one month of receipt, or within two months where a request is complex or challenging. Note that we may need to request additional information from you to validate your request.
Under certain conditions, you may have the right to require us to:
Accessing, Modifying, Rectifying and Correcting Collected Data
We strive to maintain the accuracy of any personal data collected from you, and will use commercially reasonable efforts to respond promptly to update our database when you tell us information in our database is not accurate. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Accordingly, please review all of your information carefully before submitting it to us, and notify us as soon as possible of any updates or corrections.
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge. This includes cases where you wish to opt out from marketing messages that you receive from us.
Accessing and Correcting Your Information
You may review and update your account information by logging into your account and visiting your account profile or settings page.
If you delete content from the Services, copies may remain viewable in cached and archived pages, or might have been copied or stored by us, Mentors or Mentees. Proper access and use of information provided on the Services, including Content, is governed by our Terms of Service.
Collection of information by Third Party Providers
Bubble Group Inc.
All payment transactions made through the Services are processed by:
Other Third-Party Collection of Information
Some content or applications, including advertisements, on the Services may be served by third-parties, including advertisers, ad networks and servers, content and application providers, and your mobile device manufacturer and mobile device service provider. These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on Bubble Group Inc.’s servers. Any information you provide to us through your use of the Services will be encrypted using industry standard technology. As detailed more fully in our Terms of Service, all payment transactions are processed through Stripe, a service offered by Stripe, Inc. Payment information is passed directly via SSL encryption to Stripe for payments and payouts for payroll; credit card information provided through Stripe is kept in Stripe’s servers. We secure the transport using HTTPS to encrypt data to and from the servers, Mentees, and third-party providers.
The safety and security of your information also depends on you. You are responsible for keeping your account information and password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information and take reasonable steps to ensure that our Website and App are secure, we cannot guarantee the security of your personal information transmitted through the Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.